Arlo pro 3 loosing connection

[RyanTing]

Hello,
I meet the connecting dropping issue every two day once I reconnect to base station.
Does anyone meet this issue as well?
This is my first time using Arlo products but seems like a terrible experience for me.

[StephenB]

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@RyanTing wrote:
I meet the connecting dropping issue every two day once I reconnect to base station.

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How far is the camera from the base?

How many bars are you seeing for signal strength?

[RyanTing]

one is 15 feet and another is 8 feet.
And both are one bar between camera and station

[StephenB]

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@RyanTing wrote:
one is 15 feet and another is 8 feet.
And both are one bar between camera and station

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Are they in different rooms?  If so, what is the wall construction?

Also, if there are windows on the line of sight - are they low-E glass?

[RyanTing]

Both cameras are in the outdoor and one concrete wall between base and camera.
Actually, one of them drop off every two days and take turns.
I need unplug battery and plug in again and connection is recovery.
Please help.

[StephenB]

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@RyanTing wrote:
Both cameras are in the outdoor and one concrete wall between base and camera.

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Can you temporarily move one indoors (on the other side of that wall)?

Many concrete walls contain rebar (iron/steel), which could be blocking the signal.