Arlo pro 3 - ac power has been disconnected

[diokpa]

I keep getting a message  saying "AC POWER HAS BEEN DISCONNECTEDFROM YOUR ARLO DEVICE.ACITIVITY ZONESARE CURRENTLY DISABLED". How can I solve this issue?

[JamesC]

diokpa,

Do you have any Activity Zones created? Apply power or remove them and clear the notification.

JamesC

[ErnieDip2020]

I just bought pro 3..and i cant get rid of ths AC issue. Has this problem been solved?
I am not able to features because of this
Thks
Ernie

[ErnieDip2020]

Pro e isxwireless..it should not be asking about AC plugs.

[JamesC]

The Arlo development team is investigating the reports from some users who are experiencing this issue. We will provide an update as soon as we have more information to share with the community.

JamesC

[JamesC]

The development team has identified the issue and is working to release a fix that will be available through an app update very soon. I will provide more information once the new app version is available for download.

JamesC

[JamesC · Accepted solution]

A new version of the Arlo mobile app is available form the app store that resolves this issue. Please make sure your Arlo mobile app is updated to the latest version available.

Arlo Android App - 2.21.2 - 19th October 2020 

If you're still experiencing this issue, please start a new thread here on the community and let us know the details.

Thank you,

JamesC