Arlo pro 3 - One camera has stopped detecting/recording to cloud

[Savis007]

One camera has stopped detecting/recording to cloud. Can manually turn on but not automatically detecting or recording anything.

[StephenB]

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@Savis007 wrote:
One camera has stopped detecting/recording to cloud. Can manually turn on but not automatically detecting or recording anything.

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Is it still in a subscription plan?

[Savis007]

Yup unlimited camera plan and all other cameras and doorbell still recording just not this one. Still works as I can manually record just not picking up movement. Only a few months old.

[StephenB]

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@Savis007 wrote:
Yup unlimited camera plan and all other cameras and doorbell still recording just not this one. Still works as I can manually record just not picking up movement. Only a few months old.

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I'd try removing/reinserting the battery, and see if that resolves it.

[Savis007]

Nope didn’t work. Still not pocking up movement or recording anything.

[StephenB]

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@Savis007 wrote:
Nope didn’t work. Still not picking up movement or recording anything.

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Have you tried the motion detection test?  https://kb.arlo.com/41/How-do-I-change-the-motion-sensitivity-on-my-Arlo-camera