Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo pro 3 Hub VMB4000

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JarloB52
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Hi,

 

Been using Arlo with 5 cameras for years. The other day my hub showed up as offline even though all lights are green and my router indicates its online. I tried powering on and off, to no avail, I reloaded the app and cleared cache, to no avail, I reset my router, to no avail.  Tried accessing the cameras both online and thru the app, same results. 

see attached photos.

 

Strangely, if I Restart my hub via the app it does cycle thru and restart, but then once again shows the hub as offline even though all 3 lights are green.

 

Thx20220808_102000.jpgScreenshot_20220808-101820_Arlo Secure.jpgScreenshot_20220808-101909_Arlo Secure.jpg

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ShayneS
Arlo Moderator
Arlo Moderator

Hi

 

Are you still experiencing this issue?

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