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Arlo iPad app landscape mode can't track time slider forward or back

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LaFong99
Aspirant
Aspirant

In the Arlo iPad app (iPadOS 15.4), you cannot slide the time back or forward in a video in landscape mode. I see that this was fixed on the iPhone in v3.5.12. It is still broken on the iPad as of v3.5.13.

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ShayneS
Arlo Moderator
Arlo Moderator

Can you update to the latest version of the Arlo mobile app v3.6 and test again. 

LaFong99
Aspirant
Aspirant

Updated to 3.6. Still can’t swipe time.

StephenB
Guru Guru
Guru

@LaFong99 wrote:

Updated to 3.6. Still can’t swipe time.


@ShayneS  - I am seeing this also.

ShayneS
Arlo Moderator
Arlo Moderator

I have replicated as well. I will provide an update on this as soon as possible. 

jamaca3
Aspirant
Aspirant

Running the latest app 3.6.3

Mikesierra
Aspirant
Aspirant

When viewing a recorded video on an iPad, the progress display bar is not moveable/controllable to select a section of a video. This works fine on Android. Any suggestions?

ShayneS
Arlo Moderator
Arlo Moderator

The Arlo development team is currently investigating this issue. We will provide an update as soon as we have more information to share with the community.

jamaca3
Aspirant
Aspirant

Arlo Pro 2. iPad Pro 15.6.1.  Arlo app 3.6.8.  Time slider still not working in landscape.  

Brookequick
Aspirant
Aspirant

Still not working on iPad landscape view. 

ShayneS
Arlo Moderator
Arlo Moderator

This fix Is still being finalized. I will provide another update as soon as I hear more. 

LaFong99
Aspirant
Aspirant

Landscape time scrubbing is now working for me as of 3.7.1.

ShayneS
Arlo Moderator
Arlo Moderator

The recent update v3.7.1 resolved the issue with the scrubbing bar.

 

Thanks for the update 

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