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Arlo Pro 3 showing battery issues even though its plugged in

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dresoccer4
Guide
Guide

This is an issue affecting multiple Arlo Pro 3 cameras. As seen in the screenshot below, both cameras are showing battery issues. The kicker? Both are hardwired and plugged in to a permeant power source.

The first camera is showing like it's using battery power (at around 70%) while the second is showing a dead battery. Neither of these are true. For the moment I just ignore them and the cameras keep on working OK.

However this seems to me to be an abvious sign of an issue, of which I'm worried will contoniue to get worse or rear its head in a worse way in the future, rending the cameras fully broken. I've read other people having same issue so I know it's fairly widespread.

Has anyone found a fix to this issue? Thanks for any help!

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jguerdat
Guru Guru
Guru

Have you removed and reconnected the AC power supply cables at the camera? WHile they're off, wipe both sides of the connection to ensure nothing is preventing a good electrical connection.

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