Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 3 cameras and doorbell 3 month trial ended and now I don't receive notifications.

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ahalye
Aspirant
Aspirant

After my trial period I no longer receive notifications or alerts.  My cameras out of the trial period are listed as inactive in my accounts.  When I looked this up in Arlo support it said I DON'T have to pay a subscription in order to receive notifications.  I am very unsatisfied with this.  What good are the cameras if they don't alert me when someone is at my house that shouldn't be?  If I had know this required a subscription I would have gone with different cameras!

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StephenB
Guru Guru
Guru

@ahalye wrote:

When I looked this up in Arlo support it said I DON'T have to pay a subscription in order to receive notifications.  


That is correct.

 

Are the cameras showing up in the "no plan" section of the subscription page?

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