Arlo Pro 3 Goes offline while plugged in to AC. It works flawlessly while not plugged in.

[ChuckB2]

I have a PRO 3 floodlight that works flawlessly while operating off of its battery.  When I plug the unit in to AC via the Arlo adapter it goes offline within 5 to 6 hours.  I then have to delete the floodlight and reinstall it to get it working again.  To verify that this issue is related to being plugged in to AC, I have operated the camera unplugged for a week and there are no issues.  I then plug it in, and it drops offline within 5 to 6 hours.  Is anyone else experiencing this issue?

[JamesC]

ChuckB2,

Are you using a genuine Arlo branded outdoor charging cable?

JamesC

[ChuckB2]

Hi James! I am using the genuine outdoor magnetic charger. I have a ticket open. Hopefully, they can determine the solution. Thanks!