Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Arlo Pro 3 Floodlight Camera

Reply
Discussion stats
  • 2 Replies
  • ‎2023-01-30 09:20 AM
  • 926 Views
  • 0 Likes
  • 3 In Conversation
wvmtnwm
Follower
Follower
‎2023-01-30 09:20 AM

Replacing old camera with floodlight camera. Camera won't sync with app in iPhone. Message that base is offline. 

Labels:
0 Likes
Reply
Message 1 of 3
926
2 REPLIES 2
Loelo
Aspirant
Aspirant
‎2023-01-30 09:29 PM

Maybe after update this problem can solve.

0 Likes
Reply
Message 2 of 3
912
jguerdat
Guru Guru
Guru
‎2023-01-31 04:30 AM
@wvmtnwm wrote:

Replacing old camera with floodlight camera. Camera won't sync with app in iPhone. Message that base is offline. 

Have you power cycled the base? What have you tried and what do you see? All details are needed.

0 Likes
Reply
Message 3 of 3
902
Discussion stats
  • 2 Replies
  • ‎2023-01-30 09:20 AM
  • 927 Views
  • 0 Likes
  • 3 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.