Arlo Pro 3 - Cameras offline

[SteveRoskruge]

Hi my Pro 3 cameras have been offline for the last 6 days. 

Initially the smarthub was offline too but this came back on when turned off and on again

Have tried removing and reinserting the batteries for the cameras but no success

Also attempted manually syncing but thats not working either

Base station LED is flashing orange as are the camera LEDs

Appreciate any help in what to do next

[jguerdat]

From the FAQ https://kb.arlo.com/000039100/What-do-the-LEDs-on-my-Arlo-SmartHub-or-base-station-mean:

Solid Amber. An error has occurred or something is wrong with the connection.

Slow Blinking Amber. The camera connection can’t be found, is out of range, or some other connection error

Sounds like a connection signal strength/quality issue which has worn down the batteries in the cameras. Charge the cameras and try positioning the hub so the signal strength improves.