Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Arlo 3 Pro - record on motion suddenly stopped working on 2 of my 6 cameras. Checked rules.

Reply
Discussion stats
  • 3 Replies
  • 1017 Views
  • 1 Like
  • 2 In Conversation
JaxSoesh
Initiate
Initiate

Two of my Arlo 3 Pro cameras have suddenly stopped recording on motion sensing.  Have checked the rules associated with each of these cameras and the option to record on motion is greyed out so I cannot select it.  At the moment my other cameras are all fine.  All cameras are linked to same hub so I am really confused.  Have tried reset the arlo hub, deleted the cameras from the hub and re adding, deleting and re installing the app on my Iphone. Resarting my Iphone. Don't know where else to go with this. So frustrating when I have spent so much money on these cameras to have them suddenly stop working as they should. Any help would b

3 REPLIES 3
jguerdat
Guru Guru
Guru

Post a screenshot of your rule.

JaxSoesh
Initiate
Initiate

Here's what i am seeing on both cameras 

jguerdat
Guru Guru
Guru

Do you have a subscription for these cameras? Have you set up local recordings to see if that works?

Discussion stats
  • 3 Replies
  • 1018 Views
  • 1 Like
  • 2 In Conversation