Arlo|Smart Home Security|Wireless HD Security Cameras

Are you kidding me? Cameras not working after upgrade

Reply
Discussion stats
  • 1 Reply
  • 102 Views
  • 0 Likes
  • 2 In Conversation
PennyYC
Aspirant
Aspirant

ONE hour before we leave town and I'm checking my cameras, and suddenly find out (with no warning) that because of an upgrade, my cameras aren't storing any images and all devices are now disconnected. I do not have time to unplug everything, remove and reinstall batteries, etc. It would have been nice to have received notice this was going to happen. 

1 REPLY 1
jguerdat
Guru Guru
Guru

Details. What upgrade? There's nothing inherent in the various possibilities that would cause devices to be disconnected but there could be a display issue. Are you getting notifications regardless of the apparent status? Did you at least reboot the phone? Obviously, 1 hour isn't enough time to troubleshoot everything but a few things could be done.

Discussion stats
  • 1 Reply
  • 103 Views
  • 0 Likes
  • 2 In Conversation