Arlo|Smart Home Security|Wireless HD Security Cameras
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App runs slow, cameras loading slow, weird hue when spotlight is on...

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tbaptist
Guide
Guide

 Been noticing a few things since the last update to the smart hub (1.16.1.1_461_71659aa) & app (iOS Version 2.15). 

 

1. The app (version 2.15 iOS) loads slow... the recordings are taking longer, apps running slower than the previous one, camera's now taking longer to load. 

2. If the spotlights on there's now a fuzzy / blur after left on the camera in the app. When viewing the recording it shows fine but once it's on the devices view of the camera it's just a blurry image. 

3. Cameras seem to go offline a lot more & then kicks in after a bit. Seems to kick in once they load up fully onto the app. 

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Manolo86
Apprentice
Apprentice
I've noticed a lot of issues as well. I deleted the cache memory of the app and reinstalled the app. That seems to have solved a lot of issues, but still worse than before. Try rebooting the hub as well. Range seems to be worse now....
tbaptist
Guide
Guide
I tried all those steps & it’s still a pretty big lag. It was working flawlessly before.
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