Activity Zones not working

[ralfyguy1]

I am subscribed to the Arlo Secure Plus plan and cannot get Activity Zones to work unless the camera/s have power plugged in. Shouldn't be that way, right?

[StephenB]

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@Mj72 wrote:

Ok, did that. What should I be looking for now?

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@Dannybear is suggesting that you check now and see if the activity zones are still being ignored.

[Mj72]

ok, the issue now is that activity zones don't appear as an option with smart turned off.

[StephenB]

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@Mj72 wrote:

ok, the issue now is that activity zones don't appear as an option with smart turned off.

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Is the camera still in the subscription list?

[Mj72]

Yes it looks like it is.

[StephenB]

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@Mj72 wrote:

Yes it looks like it is.

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I'm not seeing this with my cameras - activity zones are still active after I move the camera to the inactive smart list.

I checked this with iOS - are you using Android?

[Mj72]

Hah, this is on the web. I just tried iOS and added a zone again

[Mj72]

ok, here is an example of the activity zone and a person walking outside of it and alerting.