Yearly subscription bought but not available in app

[RaulA]

Hello,

i purchased a pro 3 floodlight cam and added the yearly sub for 1 camera. 

the invoice came but the plan does not appear in the app. It still shows as trial. 

Please advise on fix or refund policy. 

thanks

[Edinburgh_lad1]

Once the trial is over, it'll show. You should have waited until the end of the trial as you'd have got the trial's length of subscription extra.

[BrookeN]

Once the trial is over the subscription will kick in.