Arlo|Smart Home Security|Wireless HD Security Cameras

Pro3 floodlight has water inside

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Stinksrandy2
Follower
Follower

Due to heavy rain my pro3 had water inside the spotlight 

I let it dry out for several days. Now where trying to charge  it., blue dot comes on and 1/2 of the spot light.

 

when I look it up, it says low battery connection.

This camera is about six months old. Can you send a replacement please

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StephenB
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Guru

@Stinksrandy2 wrote:

 

This camera is about six months old. Can you send a replacement please


This is a user-to-user forum.  You need to contact Arlo Support to get an RMA.

 

Use the support area in the app - select that camera there, and scroll down to the contact area.  If you have a subscription, choose the phone option.  It's available from 6 am to 6 pm US Pacific time.

fkey541
Aspirant
Aspirant

I have the same problem. When the batteries run low and go outside to change them the inside is very wet. I think i need a protective covering. Suggestions?

StephenB
Guru Guru
Guru

@fkey541 wrote:

I have the same problem. When the batteries run low and go outside to change them the inside is very wet. I think i need a protective covering. Suggestions?


Batteries?  The floodlight only has one.

 

Are you talking about multiple cameras?

Can you confirm the camera model(s) you own?

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