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When I connect the external magnetic power cord, the Pro 3 Floodlight goes offline until I disconnect. I know it does that when you connect the internal supplied USB cable, but spec sheet says it will work with the external power cord connected AND provide brighter light.
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@GordoT wrote:
When I connect the external magnetic power cord, the Pro 3 Floodlight goes offline until I disconnect.
This is with the Arlo outdoor charger? Or are you using a third party one?
Do you have another Pro 3, Pro4, or Ultra camera that you can use to test the outdoor charger?
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@GordoT wrote:
When I used either, the external mag power cord from my Pro 4 camera or the one I bought separately.
I'm wondering if the two chargers also make the Pro 4 go offline.
Also, can you confirm that the outdoor charger is Arlo's (and not made by someone else)?
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The difference in voltage is due to the cable length. The voltage drop over the 25 foot cable means the supply needs to use a higher voltage at the charger so that an appropriate voltage is available at the camera.
That said, Arlo may be doing something to determine if the charger is 3rd party.
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@GordoT wrote:
Yes, but it was only a 5v power block that came with the Arlo Pro4 camera. Their external power brick is 9v, which likely tells the floodlight it’s their $50 external power cable.
As @jguerdat says, they use 9v to reduce the voltage drop in the longer cable.
But I believe they are also looking at the voltage to distinguish the outdoor charger from the indoor one and the solar panel.
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