Arlo|Smart Home Security|Wireless HD Security Cameras

Pro 3 floodlight light won’t stay off

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NHbill
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I found a thread for this issue from 2021 and it might have been fixed by a firmware update. This is the first time the temperature has dropped below zero F since I installed the floodlight so I’m wondering if it is temperature related. I have a couple pro 4 cameras that are showing offline as well but most are working fine. I can adjust the brightness of the floodlight and I can turn it off via the live feed but it immediately comes back on. The firmware indicates it is up to date. Anyone else notice similar behavior when the weather gets cold? 

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jguerdat
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We've been in single digits here in Rochester, NY with no such issues over the years. Are you also getting notifications/recordings? What are your motion and audio detection settings? I doubt changing them would help but could be a test to try. Otherwise, I'd suggest removing, resetting and re-onboarding the camera to clear out any weirdness.

 

https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera

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