Arlo|Smart Home Security|Wireless HD Security Cameras

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seenoevil
Aspirant
Aspirant

the plastic shell with magnetic power coupling, with the bolt in the back, where the Arlo Pro 3 Floodlight and battery seat, was somehow broken off of the wall mount, so that just the screw part to the shell is left. I need a replacement mount to the wall, the Wall Plate and Screw Kit I think, but cannot see how to buy one, or from faulty design have Arlo replace. bought 2 years back.

thanks

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seenoevil
Aspirant
Aspirant

IMG_1603.jpg

JamesC
Community Manager
Community Manager

seenoevil,

 

This Arlo Pro 3 floodlight part is not available for purchase separately. I recommend reaching out to Arlo Support via Settings > Support within the Arlo Secure mobile app to check if the product is still under warranty.

 

JamesC

 

seenoevil
Aspirant
Aspirant

thank you I appreciate the reply, JamesC, no, it is just out of warranty at 2yrs old. would you say that with this small break (that I must say seems a design flaw), to mount I must replace the whole, otherwise flawlessly functional, Pro 3 Floodlight with a new purchase

jguerdat
Guru Guru
Guru

I see a standard (not security) case and battery for sale:

 

https://www.arlo.com/en-us/accessories/VMA5410-10000S.html

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