Arlo|Smart Home Security|Wireless HD Security Cameras
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Hipkiss
Initiate
Initiate
‎2024-11-12 01:37 AM

Hello

I have a lot of Arlo products.

Since a few days, one of my floodlight isn't online and I heard a regular noise like a "clic clac" every 3 secondes +/-.
What can be the problem ?

Thank you

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jguerdat
Guru Guru
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‎2024-11-12 06:16 AM

If removing the camera from your account, resetting it according to the FAQ below and onboarding it again doesn't help, use the app to go to Settings, Support and choose your camera. Scroll to Conntacts to see what official support may offer, including a possible RMA.

 

https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera

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