Floodlight not recording

[quietstorm0]

I have enabled the 2 step factor, have a current subscription but can no longer access my recordings

[dcfox1]

Did this just start with 2FA? Have you checked under your mode<rules for the cam that recording is active? What have you tried to troubleshoot? More details would help people to help you here. 

[quietstorm0 · Accepted solution]

I figured it out. After my trial ran out, I renew the CVR plan vs the regular Arlo Smart premier plan, which is why my recordings were not where they normally are. Thank you!