Floodlight Won't Activate

[Redjar9]

I have tried everything possible to activate the light feature with motion on the camera. I have removed the device and reinstalled, I have created custom modes, I have checked the sensitivity of motion. No luck. The light is plugged in via the magnetic charger and functions properly when activated manually from app. Any help or ideas welcome. 

[StephenB]

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@Redjar9 wrote:

I have tried everything possible to activate the light feature with motion on the camera. I have removed the device and reinstalled, I have created custom modes, I have checked the sensitivity of motion. No luck. The light is plugged in via the magnetic charger and functions properly when activated manually from app. Any help or ideas welcome. 

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Do you have the Pro 3 spotlight, or the Floodlight (which has a much larger light)?

Are you getting recordings at night?

Have you checked the Night Vision settings (making sure "Color" is selected)?