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Arlo floodlight will not pair to iphone, any suggestions?

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curtis442
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Hello, 

I am having trouble pairing my Arlo Pro 3 floodlight with my iphone. Error message is device not found. Wireless network is the standard 2.4 Ghz thru wireless extender in close range to floodlight & iphone. Floodlight will chime when in contact with QR code, but unit will not pair with iphone 12 via Arlo app.

Thanks for any suggestions.

Curtis  (Ohio).

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StephenB
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Is the phone also connected to the wifi extender network?

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