Arlo Pro 3 stopped recording

[Larkz_paul]

My trial Arlo smart subscription ended and now my camera stopped recording. I still get notifications on my phone when the zone is entered, but it no longer records anything. Arlo Support told me I need the subscription to record. All of the Arlo support documents and manuals do not say anything about a mandatory subscription for this to function. When this camera triggers, I’d like to be able to check and see why, particularly late at night. Any help is appreciated.

[StephenB]

---

@Larkz_paul wrote:
My trial Arlo smart subscription ended and now my camera stopped recording. I still get notifications on my phone when the zone is entered, but it no longer records anything. Arlo Support told me I need the subscription to record

---

FWIW, the box itself did say that a subscription was required (though on some packaging it is in fine print).  It's also documented here: https://kb.arlo.com/000062312/What-options-will-I-have-when-the-Arlo-Smart-3-month-trial-plan-ends

What base station do you have?  If you have a VMB4540 or a VMB5000, then direct access to local storage might be an option for you. https://kb.arlo.com/000062337/What-is-Direct-Storage-Access-and-how-do-I-use-it

There are several limitations - lack of thumbnails, no access from friend accounts, no access from the web page among them.

[Larkz_paul]

Thanks for the info. I did see this but it does say “ local recording” still works. I assumed that meant on my phone like all other Arlo cameras but it only gives me a notification, no recording.

[StephenB]

---

@Larkz_paul wrote:
Thanks for the info. I did see this but it does say “ local recording” still works. I assumed that meant on my phone like all other Arlo cameras but it only gives me a notification, no recording.

---

What base station are you using?