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Each night, sometime around midnight both of my Arlo pro three flood lights turn off. They do not go off line. They just turn off. Every morning, I have to go into the app and click on the device on at which point the floodlight and camera functions until the next morning when it goes turns off again without explanation.
Both cameras have an external power cord, as well as strong Internet connections. I have tested Arlo ultra 2 at the same location connected to the same smart hub without issue.
All the cameras in my home work just fine on the network, except these two floodlights. Has anyone else experienced this type of trouble?
I have contacted Arlo tech-support on numerous occasions and they’re just absolutely useless.
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Troubleshooting
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Might be worth trying a workaround to turn the arlo floodlights on again after midnight using the schedule.
Be aware that schedule events end at 1159pm and will not cross over midnight. You need to add another event from midnight to the morning off time.
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@JJWSport1 When viewing the devices in the app they are showing as disabled/Device On tab is off in the device settings?
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I tried that, but I'm not having a problem with the device disarming. The camera in the "Device settings tab", "Device ON" automatically slides to the off position. The flood lights are the only cameras I have this problem with.
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This is correct, can you tell me why this is happening?
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Hi @JJWSport1
Is it possible to try factory resetting one of the cameras to see if that resolves the issue with the camera disabling?
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@JJWSport1 Are you still experiencing this issue?
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Arlo Mobile App
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Arlo Pro 3 Floodlight
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Arlo Smart
60 -
Before You Buy
79 -
Features
108 -
Installation
116 -
Troubleshooting
509