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Troubleshooting
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Have you tried removing and re-onboarding the camera?
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But have you tried removing and re-onboarding the camera? AT the end, you can use your return privilege at the store or use Settings, Support in the app to start the replacement of a faulty camera process. Why beat your head against that brick wall when a replacement may well solve the problem?
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I'm using Wi-fi instead of Hub and have no problem with this issue. Maybe
it's worth trying with wi-fi.
kind Regards
//Mohssen
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I don't know what you mean by KB- article. If you want to use the camera only with wi-fi you have to reset it and follow the instructions, you will be asked if you want to setup the camera with wi-fi or Hub. You choose wi-fi.
you can't use both!
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