subscription: I am not able to access my subscription

[bempdnsr]

My cameras stopped recording about a month ago.  I am unable to check my subscription status in my account.  I am able to view my cameras "live" but there are no recordings.  Customer service at Arlo is non-existent

[StephenB]

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@bempdnsr wrote:

My cameras stopped recording about a month ago.  I am unable to check my subscription status in my account.  I am able to view my cameras "live" but there are no recordings.  Customer service at Arlo is non-existent

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Pro 2 or Pro cameras?

[BrookeN]

I have reached out to support to reach out to you. They will get a hold of you as soon as possible.