Arlo|Smart Home Security|Wireless HD Security Cameras

hello my name is jose linares my doorbell is not working I paid a subscription for 84.68 dollars on

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Joselina
Aspirant
Aspirant

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ShayneS
Arlo Moderator
Arlo Moderator

Hi,

 

Can you provide more detail regarding the issue you are experiencing? 

 

Thanks 

Joselina
Aspirant
Aspirant

Hola mi problema es que mi cámara timbre no está grabando no enviando notificaciones yo pague una suscripción el 9 de diciembre del 2022 por tres años y no está trabajando. Quiero saber si fui estafado ya que no obtengo respuesta alguna 

Joselina
Aspirant
Aspirant

who can help me in this case I feel cheated??? I already paid a subscription and I have this problem I'm afraid to pay again due to the lack of guarantee

ShayneS
Arlo Moderator
Arlo Moderator

HI,

 

I reviewed your account and I do not see a subscription under your Arlo account.  This looks like an instance of a 3rd part scam. 

 

Please do not access any 3rd party apps or websites for an Arlo subscription. You can find more info here: https://www.arlo.com/en-us/arlosecure.html

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