cannot log in

[t45]

Bought a new phone and tried to log into my account, the system tells me it does not recognize my phone and wants to send me a text to my old phone, so i chose email and it will not send me an email, same thing when i go to the website, i am locked out of everything.

[Dannybear]

Can you check the spam folder of your email account in case it went there instead of the inbox.

[ShayneS]

Were you able to check you Spam/Junk folders?