base station and camera set up

[lizzykate]

I had an Arlo base station and 5 cameras set up and working at one house and I removed them to set them up at another house but I can't get even get the base station to be recognized. The lights on the device are all correct. It was working fine and now it won't connect. I did the factory reset and everything.

[ShayneS]

I have escalated your case & someone from support will be reaching out to you as soon as possible.