Arlo|Smart Home Security|Wireless HD Security Cameras
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arlo pro 2 camera says off line tried to re sync didn't work

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pitman62
Follower
Follower

have two camera's one inside one outside,we had a little rain yesterday and the outside camera says off line tried to re sync didn't work

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jguerdat
Guru Guru
Guru

Rain isn't a problem as long as the battery cover is properly closed and the USB plug is fully inserted. Try reinserting the battery to see if that helps.

JamesC
Community Manager
Community Manager

pitman62,

 

Also note the LED behavior, it's possible the battery is depleted and needs to be recharged.

 

What do the different LED behaviors on my Arlo Wire-Free, Arlo Pro Wire-Free, or Arlo Pro 2 Wire-Fre...

 

JamesC

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