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Why am I getting two, Two-Step Authentication codes at once

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Nanlee
Luminary
Luminary

For the past two days I have been getting two verification codes when i use my e-mail as the place to receive the code. I am using my desktop to receive the code not my phone. 

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Nanlee
Luminary
Luminary

Have had no problems with Arlo setting what to record on 3 cameras for almost 2 years, but now it is unreal!  can not set  3 of them to record different things.  I had to delete Arlo app off my cell phone and am now using only my desktop to set and view. Where the heck am I suppose to set settings if I use both desktop and cell ?? And when I use e mail for the two step code it sends me too many codes at once. I am not a complete dummy but this is  getting ridiculous. May have to switch to another security camera brand. 

JessicaP
Arlo Employee Retired

Hi Nanlee,

 

I would suggest to contact the Support Team to further investigate the issues you're experiencing. You will find several options for contacting support in the provided link.

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