Replacement Base station

[Jame8608]

We have a 2 camera Pro 2 system which has worked beautifully for 4 months. But the base station failed and after all troubleshooting efforts, Arlo has sent us a new replacement base station. I know we must take the cameras down and do the sync tasks again to link them to the new Base station. But - must I create a new account with the new Base station info? Will the cameras connect successfully to the new Base unit ? Wondering if anyone has experienced a base station Fail 

[StephenB · Accepted solution]

You

1. remove the cameras and base from your account
2. add the new base
3. re-add the cameras