VMS4330 Not Recording. Tried restarting, setting zone. On Smart Premier plan.

[jaytee2807]

My Arlo has stopped recording. Is anyone else experiencing this? I can see lots of posting on the support group but no resolution. I'm running 2x VMS4330P.

Tried restarting, setting zone. I'm on the smart premier plan.

[JessicaP]

Hey jaytee2807,

Are you using custom mode and/or activity zones? Try testing using the default "Armed" mode without the activity zones to see if you're seeing any recordings to your library.

[jaytee2807]

Default. It just stop working.
I’ve change to active zone still no go.

My last options are to reset everything and setup again.

Noticed lots of post on stopped recording. Is this a known issue?

[JessicaP]

The issue with recording not working should be resolved. If you're still experiencing the issue, try to reboot your Base Station to see if that helps.