Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Reply
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I paired 2 more cameras ( VMC4030P) to my arlo base station (VMB4000) but when I move them to our adjacent building (on same WIFI SSID and network 2G band only) they show offline. The base station is wired in to our ethernet network. Help? Am I doing something wrong
Solved! Go to Solution.
Labels:
- Related Labels:
-
Troubleshooting
Message 1 of 3
3,398
1 ACCEPTED SOLUTION
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The pro2 cameras directly connect to the wifi of the base station not the local router wifi.
If the distance from the base station is too great then the new cameras will not connect.
You may need to move the base closer or use a second base station connected to the same local network either by Ethernet cable or a suitable wifi extender unit.
https://kb.arlo.com/5568/How-can-I-extend-the-range-of-my-Arlo-system
If the distance from the base station is too great then the new cameras will not connect.
You may need to move the base closer or use a second base station connected to the same local network either by Ethernet cable or a suitable wifi extender unit.
https://kb.arlo.com/5568/How-can-I-extend-the-range-of-my-Arlo-system
Message 2 of 3
3,390
2 REPLIES 2
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The pro2 cameras directly connect to the wifi of the base station not the local router wifi.
If the distance from the base station is too great then the new cameras will not connect.
You may need to move the base closer or use a second base station connected to the same local network either by Ethernet cable or a suitable wifi extender unit.
https://kb.arlo.com/5568/How-can-I-extend-the-range-of-my-Arlo-system
If the distance from the base station is too great then the new cameras will not connect.
You may need to move the base closer or use a second base station connected to the same local network either by Ethernet cable or a suitable wifi extender unit.
https://kb.arlo.com/5568/How-can-I-extend-the-range-of-my-Arlo-system
Message 2 of 3
3,391
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you very much.
Message 3 of 3
3,314
Related Labels
-
Arlo Mobile App
570 -
Arlo Pro 2
11 -
Arlo Smart
169 -
Before You Buy
977 -
Features
416 -
Firmware Release Notes
57 -
Google Assistant
1 -
IFTTT (If This Then That)
24 -
Installation
1,122 -
Online and Mobile Apps
865 -
Service and Storage
317 -
SmartThings
37 -
Troubleshooting
6,154