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Both green lights are lit but camera light won't illuminate. dead battery ? how can you tell Sevral years

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@270Searay wrote:

Both green lights are lit but camera light won't illuminate. dead battery ? how can you tell Sevral years

Try this procedure: https://kb.arlo.com/000052305/My-Arlo-Pro-or-Arlo-Pro-2-battery-is-dead-what-do-I-do

@270Searay wrote:

Both green lights are lit but camera light won't illuminate. dead battery ? how can you tell Sevral years

Can you see the base station in Settings, My Devices? The Camera LED being off could mean that the base needs to be claimed.

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