Arlo|Smart Home Security|Wireless HD Security Cameras
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VMB4500 - will not connect

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bec1992
Follower
Follower

Brought new approx 3 years ago in NZ. Worked well there. Have moved to Australia and now will not sync base station or any of the cameras. I have tried to factory reset + remove the station from my account but no help. Any tips or am i at a lost cause?

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Dannybear
Master
Master
What does the base led show?
Are you using the same arlo account from NZ?
There is a security feature to prevent using the equipment if still attached to the old account.
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