Arlo|Smart Home Security|Wireless HD Security Cameras

VMB4000 not connecting to HomeKit

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58_Repairables
Aspirant
Aspirant

I am experiencing an issue with my Arlo Pro 2 Home Base (VMB4000) not connecting to HomeKit. It appears that the device requires a token reset to establish a proper connection. Could you please guide me through the process of performing this reset or assist me in resolving this issue? Thank you in advance for your help!

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BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:

 

How do I connect my Arlo device to Apple HomeKit?

 

https://kb.arlo.com/000063184 

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