VMB4000 - deleted account

[ChanWeiThiem]

I had Arlo PRO2 camera system with Arlo base model VMB4000 accidently deleted my account few days ago and just find out now how Ican I recover my account back? is there phone number or support from Arlo I can call to recover my account acciedntly deleted

[jguerdat]

Did you actually delete your account by using Settings, Data Privacy, Account, Delete Arlo Account? If not, what did you do? If actually deleted, start fresh as if you just bought a system and never had an account.

[ethanmom]

do you lose all your saved history/recordings??? i was trying to remove the usb from my hub and removed everything by accident!  what should i do???

[jguerdat]

You *may* find that setting the system back up results in the cloud videos still present. I know that certain things are remembered since the serial numbers are remembered but I can't be sure about videos. It's certainly worth a try.

Also, since you appear to have had local recordings set up to a USB drive, anything on that drive will still be present.