Unable to reset password

[liz_chowy]

I updated my arlo pro 2 last night, I had to log back in but when I did it states that my password was incorrect I then tried to reset my password through my email but it will not send me the email so I can reset it.
My cameras notification that I have outside and inside my house keep going off since I’m unable to get into my account to disarm.

[JessicaP]

Hey @liz_chowy,

Make sure to check your junk/spam mail for any email sent from Arlo. Try to whitelist Arlo on your email server so you can receive emails.