Arlo|Smart Home Security|Wireless HD Security Cameras

Unable to re-add HomeKit to VMB4000

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lirbar
Aspirant
Aspirant

I have the same issue as the below link. Which started about two weeks ago. Before everything was OK on both Arlo and Home app. Now only Arlo app shows my cameras and none are discoverable when trying to setup HomeKit.

I assume I need support to refresh my token?

 

https://community.arlo.com/t5/Partner-Integrations/Unable-to-re-add-HomeKit-to-VMB4000/td-p/1889311

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BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?

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BrookeN
Arlo Moderator
Arlo Moderator

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions:How do I connect my Arlo device to Apple HomeKit?

lirbar
Aspirant
Aspirant

Thank you. It’s working now.

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