Unable to invite a friend

[jguerdat]

A more complete post would be useful.

I'm guessing you want to use Settings, Grant Access. Read the FAQs here for details.

[psteeves]

Unable to invite a friend. Followed the instructions givin, she receives the email, opens email, ask to create an account. Note that she has a previous account and she cannot change it. She had friend access untill  i upgraded to pro2. Would appreciate help

[slompochomp]

Maybe Contact Support and see if they can resolve the account issue. They may have to delete her account so she can create it again. or remove all the devices on it.