Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.
Arlo Community

Unable to connect to internet Model #VMB4000

Reply
Discussion stats
  • 1 Reply
  • ‎2019-01-16 10:31 AM
  • 395 Views
  • 0 Likes
  • 2 In Conversation
tdean
Follower
Follower
‎2019-01-16 10:31 AM

My Base is offline.  I've reset it several time with no success.  Any help would be great.  thanks

Labels:
0 Likes
Reply
Message 1 of 2
395
1 REPLY 1
jguerdat
Guru Guru
Guru
‎2019-01-16 12:58 PM

Full details of what you've done and what you see are needed. If you held the reset button until the LEDs flashed amber, you also need to remove everything from Settings, My Devices and start fresh.

0 Likes
Reply
Message 2 of 2
388
Discussion stats
  • 1 Reply
  • ‎2019-01-16 10:31 AM
  • 396 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

Arlo App
for Support

For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.