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Unable to connect to internet Model #VMB4000

My Base is offline.  I've reset it several time with no success.  Any help would be great.  thanks

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Re: Unable to connect to internet Model #VMB4000

Full details of what you've done and what you see are needed. If you held the reset button until the LEDs flashed amber, you also need to remove everything from Settings, My Devices and start fresh.

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