Arlo|Smart Home Security|Wireless HD Security Cameras
Arlo Community

Unable to connect to internet Model #VMB4000

Reply
Discussion stats
  • 1 Reply
  • ‎2019-01-16 10:31 AM
  • 84 Views
  • 0 Likes
  • 2 In Conversation
tdean
tdean Follower
Follower
‎2019-01-16 10:31 AM

My Base is offline.  I've reset it several time with no success.  Any help would be great.  thanks

Labels:
0 Likes
Reply
Message 1 of 2
84
jguerdat
Guru jguerdat Guru
Guru
‎2019-01-16 12:58 PM

Full details of what you've done and what you see are needed. If you held the reset button until the LEDs flashed amber, you also need to remove everything from Settings, My Devices and start fresh.

0 Likes
Reply
Message 2 of 2
77
Discussion stats
  • 1 Reply
  • ‎2019-01-16 10:31 AM
  • 85 Views
  • 0 Likes
  • 2 In Conversation

Arlo
Support

Visit our support page for answers from simple setup to security optimization. Search for something specific or select a product or category for helpful articles and videos.

Visit Arlo Support

contact
us

Have additional questions? Try our live chat or give us a call. Our team of Arlo experts is ready to answer your questions and help in any way that we can.

Contact Support