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Unable to connect to Arlo cloud server. Base Station shows solid amber LED at cottage

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bohughes1
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Aspirant

I have 2 arlo pro 2 systems. One works great. One at cottage started to work burt then lost connection to cloud server. Center light solid amber. I am connecting with xplornet. Very slow upload. I brought base station & router home. Sytem works fine here. Could my problem be slow upload speed?

Bob

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bohughes1
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Back at Cottage rebooted everything. All is now working. Now I just have to see if it continues to work. the last time it stopped after a few days

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jguerdat
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Guru

Slow upload causes issues but it would sem that your Internet connection is somehow not allowing the connection to the servers. I would start by rebooting your Internet connection (modem and router or whatever is used).

bohughes1
Aspirant
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Interesting. For some reason I rebooted router & base station but never thought of the modem 😞 I'll do that when I get back to cottage.

Bob

bohughes1
Aspirant
Aspirant
Back at Cottage rebooted everything. All is now working. Now I just have to see if it continues to work. the last time it stopped after a few days
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