The Arlo app upgraded itself to Arlo Secure and my 7 day free upload doesn’t show

[Phinx1]

I have an Arlo Pro 2 system.

I woke up this morning to Arlo having uploaded the Arlo Secure app on all of my devices to replace the standard Arlo app and enrolling me in an Arlo Secure Trial, all without my permission. That is troubling enough but now I am concerned that the free 7 day upload plan I had is gone because only the Arlo Secure Trial shows as my “plan” which will expire. 

Has anyone else had this happen and if so, were you able to restore your 7 day free upload plan?

[StephenB · Accepted solution]

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@Phinx1 wrote:

I am concerned that the free 7 day upload plan I had is gone because only the Arlo Secure Trial shows as my “plan” which will expire. 

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What you had before is now described as "no plan".

After the trial expires, you'll still have the 7-day free storage you've always had.

[Phinx1]

Thanks so much for explaining that, what a relief!