Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Sun damage with Arlo Pro 2. Shows large black spot that covers the whole camera.

Reply
Discussion stats
  • 4 Replies
  • 1781 Views
  • 0 Likes
  • 3 In Conversation
Robblax
Aspirant
Aspirant

I bought a new Alro Pro 2 and moved the camera to a new spot. The sunlight was directly on it today for about 5 minutes when I realized that it had been what looks like damaged. The camera now has a large black spot that covers the whole camera. Has this happened to others or was it just a fluke since the sun was shining directly into the camera.  

Any help is appreciated. 

4 REPLIES 4
dcfox1
Master
Master

Most of mine are always in direct sunlight and have not seen that. If you can a pic would help. 

Was something magnifying the sun light on the cam?

Robblax
Aspirant
Aspirant
I’ve attached what the camera looks like now
Robblax
Aspirant
Aspirant
This is what it looked like just moments earlier
Dannybear
Master
Master
Is it possible that the camera has zoomed in to the upper left?
Check the camera’s zoom and position option in the camera’s video settings.
Discussion stats
  • 4 Replies
  • 1782 Views
  • 0 Likes
  • 3 In Conversation