Arlo|Smart Home Security|Wireless HD Security Cameras

Some videos are showing where audio is the same but subject that triggered camera disappear

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MountainK9
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When viewing a few different videos the subject that triggered the camera will suddenly disappear but the sounds stays the same. Here is a link to see what I am talking about.
https://share.icloud.com/photos/0Zkp-RWH5EE2FT_bK8NiqeXgQ

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JessicaP
Arlo Employee Retired

Hi MountainK9,

 

Thanks for providing the video link. Try testing by having the camera closer to the Base Station to see if that helps improve the video recordings. If that still doesn't help, try rebooting your Base Station.

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