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Setting/deleting activity zones with Arlo Pro 2

Hi all,

 

New to the community and the world of Arlo. Please excuse me but i am a bit of a tech dunce.

I recently purchased a pro base station with four wireless cameras.

I successfully synced a cam to the base station and placed the cam up in my laundry to see how it all worked before placing it in a more permanant outdoor position. I was able to set up an activity zone even though it was wireless.

The problem now is that I have moved the cam outdoors and;

 

- cannot delete the old activity zone (it is still showing the laundry and not its current location).

- when selecting + add new zone the only option is still the original laundry capture (with the ability to pinch and zoom).

- under video settings it is also still showing the laundry video capture.

 

How to I delete all this and set up a zone with the new placement outdoors?

I have reset the camera and base station to no avail.

 

Any help will be greatly appreciated.

 

Cheers.

 

Message 1 of 7
Apprentice

Re: Setting/deleting activity zones with Arlo Pro 2

First, the only way I have been able to refresh the snapshot for the activity screen is to go to video settings, flip it 180 degrees, wait 30 seconds and flip it back. Then when I go to activity zone screen the snapshot is refreshed.

Then, I found I cant remove the first activity zone frames. Just stretch it to the whole frame, or resize n move to where you want. If you add a second zone it allows you to remove it, but not the first. At I haven't been able to.

I think it would be good if arlo forced their programmers to use this product themselves. I suspect they would redesign the ui.
Message 2 of 7
Guru

Re: Setting/deleting activity zones with Arlo Pro 2

The apps seem to be having a problem with the snapshot refresh without using the above method. Use a browser - it works better/easier.

Message 3 of 7
Initiate

Re: Setting/deleting activity zones with Arlo Pro 2

On the phone app dragg the activity zone to the left a delete box will appear 

Model: VMC4030P | Arlo Pro 2 Wire-Free Camera
Message 4 of 7
Initiate

Re: Setting/deleting activity zones with Arlo Pro 2

Slide the bottom window all the way to the right until you see the red delete button
Message 5 of 7
Aspirant

Re: Setting/deleting activity zones with Arlo Pro

Appears Arlo pro uses too much battery to operate activity zones.
Need to delete activity zone. Previous posts of "drag zone right or left until you see red delete button" does not work. Help please.
Model: VMC4030 | Arlo Pro Wire-Free Camera
Message 6 of 7
Guru

Re: Setting/deleting activity zones with Arlo Pro

App or browser?

Message 7 of 7