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Set up a base station & 3 cameras. Why does app show all these Base Stations (see screenshot)?

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hoofbeats95
Guide
Guide

Set up a base station and 3 cameras. Why does my app show all these base stations?

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hoofbeats95
Guide
Guide

I resolved this by uninstalling and reinstalling the app

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6 REPLIES 6
brh
Master
Master

@hoofbeats95,

what app are you using and what is your phone make and model? Is this also happening on the web client?

 

Brian

hoofbeats95
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Guide

Anrdoid
Samsung S9
I haven't looked on the web yet. Didn't know that was an option

hoofbeats95
Guide
Guide

On the web using chrome I only see it once.  But I also only see it once in the "devices" tab of the app.  It's the mode tab that's screwed up

brh
Master
Master

@hoofbeats95,

The reason I asked was that your screenshot looks entirely different than mine on an iPhone 8. Anyway, go here to log in on the web: 

 

https://arlo.netgear.com/#/login

 

This is important as certain settings can only be done on the web client. Just log in with your email address and password.

 

Brian

brh
Master
Master

@hoofbeats95,

hopefully someone with the same phone as you will reply and answer your question.

 

Brian

hoofbeats95
Guide
Guide

I resolved this by uninstalling and reinstalling the app

Discussion stats
  • 6 Replies
  • 1164 Views
  • 1 Like
  • 2 In Conversation