Arlo|Smart Home Security|Wireless HD Security Cameras
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STILL getting phone alerts

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HughDeLong
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Aspirant

OK - I edited the rules for the camera, unchecked both push alerts and email alerts, saved. BUT, I left the motion detect - record video ON. The problem, even though these alerts are UNCHECKED, it calls my phone every time motion is detected. What else needs to be done and still allow recording when motion detected?  I am stumped.

Hugh

Model: VMB4000 | Arlo Pro/Pro2 Base Station

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HughDeLong
Aspirant
Aspirant

It turns out that several years ago when I installed ARLO, I also set up an IFTTT program, and it was the IFTTT program that was initiating the calls and not ARLO. Eliminating the IFTTT program solved the 'problem'. 

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Model: VMB4000 | Arlo Pro/Pro2 Base Station

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ShayneS
Arlo Moderator
Arlo Moderator

HI @HughDeLong

 

When you mention the camera  "calls your phone" are you using an Arlo doorbell or are these push notifications?

HughDeLong
Aspirant
Aspirant

It turns out that several years ago when I installed ARLO, I also set up an IFTTT program, and it was the IFTTT program that was initiating the calls and not ARLO. Eliminating the IFTTT program solved the 'problem'. 

View solution in original post

Model: VMB4000 | Arlo Pro/Pro2 Base Station
Discussion stats
  • 2 Replies
  • 167 Views
  • 0 Likes
  • 2 In Conversation